Returns & Exchange Policy

At Sanya Batra, every creation is individually crafted to order—tailored to each client's preferences, measurements, and chosen details. These are custom, high-value pieces that reflect the artistry and precision of bespoke craftsmanship.

Because each order is made specifically for you and cannot be resold or repurposed, we follow a strict No Refund and No Exchange policy. This applies to all products, including bespoke, customised, and discounted items.

We request all clients to review their order details, measurements, and preferences carefully before confirming their purchase.

Our team performs detailed quality checks before dispatch. In the rare event of a manufacturing defect or incorrect delivery, our Customer Care team will review the case and, at its sole discretion, determine the appropriate resolution.

For any questions or assistance, please contact us at sanyabatraofficial@gmail.com within 48 hours of receiving your order.

Alterations

Garments cannot be exchanged. However, if you'd like assistance with the fit after receiving your order, we're happy to help.

Please note: Customers are responsible for two-way shipping charges for alterations.